Shipping

Creel Tackle offers fast & direct shipping New Zealand wide directly from our store in Turangi.

We choose the best available New Zealand’s courier at the time of dispatch.

All orders dispatched from Creel Tackle are tracked and traced from the moment they are picked up from our store to the time they arrive at your door. 

At Creel Tackle, we endeavour to send as many orders around the country at fixed rates. Offering FREE nationwide freight on all standard-size orders over $150.

For all other orders, we offer two simple freight charges:

• Standard North Island Rate - $5.00
• Standard South Island Rate - $10.00
• Australia Small Package (Under $100)- $20.00
• Australia Large Package - $40.00

Upon dispatch of your order, you will receive all track & trace information via email once your order has been entered into the courier network. 

The time frames below provide you with general guidelines for standard freight*

•    Urban North Island destination: Expect to receive within 1-5 working days.
•    Urban South Island destination: Expect to receive within 2-6 working days.
•    Rural Delivery destinations: Expect to receive within 3-5 working days.
•    Australian Delivery Destinations: Expect to receive within 1-2 weeks

*Creel Tackle endeavours to ship ALL in-stock orders within 24 hours of your order email confirmation. Products that have an availability description of 

Creel Tackle endeavours to ship the entire order at the same time, however, we retain the right to split deliveries where necessary. Please contact us to advise if specific products on your order need to be prioritised and we will accommodate where possible.

 Any orders which require customization such as spooling may take extra time due to the time required to carry out the additional service. Any major delays will be communicated directly with the customer. 

Creel Tackle aim to provide the highest possible service when purchasing products online. From time to time we will encounter freight challenges outside of our control. Our team will always do their best to communicate these challenges and any delays which occur. We aim to ship all products direct as soon as possible.

Creel Tackle reserves the right to contact customers after purchase to request an alternative delivery location or substitute products to ensure delivery can be made. If no compromise can be found, Creel Tackle will process a refund.

If you have any further questions please email us at info@creeltackle.com or call us at 07 386 7929.